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Terms of Use and Cancellation Policies

Tathra Beach House Apartments Management acts as letting agent for the owners of Tathra Beach House properties, no GST is charged in relation to the supply of accommodation. Accommodation services are provided for and on behalf of the owner of the apartment with the manager acting as letting agent. The supply is input taxed in accordance with the ATO’s GST Ruling 2000/20.

The number of guests indicated on the booking form can not be exceeded without approval. Please contact reception on 02 6499 9900 to discuss your requirements.

If the number of guests is increased above the stated capacity of the apartment alternative arrangements may need to be made.

Roll-a-way beds, suitable for children, can be provided to increase unit capacity by one person, however extra charges will apply.

Cots are available, extra charges would apply only if the stated unit capacity is exceeded.

Apartments are partially serviced with all linen & towelling included in your tariff.

Check in is normally between 2.00pm and 6.00pm(5.00pm Sunday), if you think you will be arriving earlier than 2.00pm please contact reception to see if this would be possible.

Arrangements MUST be made for arrivals after 6.00pm. Please Phone 02 6499 9900 prior to 6.00pm for instructions.

Early check in may be available, depending on availability.

Check out is 10.00am. Late check out may be available, depending on availability. To discuss early arrivals and late departures, please contact reception 02 6499 9900.

Smoking is NOT permitted within apartments; smoking is only permitted on balconies and in courtyards.

Sorry pets are NOT permitted at Tathra Beach House

Evidence of smoking or pets within an apartment or pets within the apartment will result in carpet cleaning and laundering charges to the guest.

Special conditions apply to the number of visiting guests permitted within the 4 Bedroom Villa property and other larger properties. In some situations a it may be necessary to sign a document acknowledging this special condition.

Cancellation Policy

At Tathra Beach House Apartments, we understand that occasionally circumstances change and guests may need to reschedule or cancel a reservation. Our aim is to help our guests change their reservation as easily as possible with minimal financial loss, however in situations when we are unable to find a replacement reservation the guest may lose all or part of their deposit.

Covid-19, Border Closure & Emergency Situations

We appreciate the terrible implications Covid-19, border closures and emergency situations has had on many people and businesses. If a situation arose whereby border closures or lock downs directly prevent you from traveling to Tathra Beach House deposits would be refundable.

For Peak Holiday periods, Christmas and January School Holidays

  • A deposit equivalent to 50% of the accommodation tariff is required to secure a reservation during this period. This is payable by 31st of October 2021.
  • If the reservation is made after 31st October a deposit of 50% is required, payable on booking. Prior to 31st October a $100 holding deposit is required.
  • The reservation may be cancelled prior to 28 days of arrival, with funds held in trust for a future booking or refunded.
  • If the reservation is cancelled within 28 days of arrival, all or part of the deposit would be refunded only at our discretion subject to a replacement reservation being confirmed for the entire period.
  • If there is a refund amount it can be held in trust for a future reservation or refunded.

For Easter Holiday periods and Spring School Holidays

  • A deposit equivalent to 50% of the accommodation tariff is required to secure a reservation during these periods.
  • The reservation may be cancelled prior to 14 days of arrival, with funds held in trust for a future booking or refunded.
  • If the reservation is cancelled within 14 days of arrival, all or part of the deposit would be refunded only at our discretion subject to a replacement reservation being confirmed for the entire period
  • If there is a refund amount it can be held in trust for a future reservation or refunded

For all Other Periods

  • A deposit equal to the first night’s accommodation is required and payable on booking.
  • The reservation may be cancelled prior to 14 days of arrival, with funds held in trust for a future booking or refunded.
  • If the reservation is cancelled within 14 days of arrival, all or part of the deposit would be refunded only at our discretion subject to a replacement reservation being confirmed for the entire period.
  • If there is a refund amount it can be held in trust for a future reservation or refunded

Cancelling and Amending Reservations

  • If you need to amend or cancel a reservation, please give us as much notice as possible. By doing this we are more likely to secure a replacement reservation and refund your deposit.
  • Refunds for early departure would only be possible if a replacement reservation is secured. The refund amount would be at the discretion of management.
  • All communication regarding cancellations must be made to Reception by phone 02 64999900 or by email book@tathrabeachhouse.com.au